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FAQs

We did our best to answer as many questions as possible. Please scroll down to the category that best fits your need.

 

General & Product

 

WHO IS ONCUCARE™?
ONCUCARE™ is the world's leading nutritional company that specializes in providing customized support for those with cancer or those concerned with cancer. We also provide a wide variety of general nutritional products that support the overall well-being and health of any individual.
WHY SHOULD I CHOOSE ONCUCARE™?
At ONCUCARE™, we take pride in what we do. We combine all these distinct benefits: 1) A team of medical professionals, nutritionists and world-leading scientific experts who use current, evidence-based research in the development of their nutritional formulas. 2) Ingredients derived from only pure sources combining nature’s finest herbal systems. 3) FREE science-based personalized recommendations to help customers meet their nutritional needs based on medical history and treatment status. 4) Clinically proven, premium ingredients made from NSF-cGMP and FDA registered facilities. 5) A 30-Day Money-Back Guarantee on all products.
ARE ONCUCARE™ PRODUCTS DESIGNED ONLY FOR CANCER PATIENTS?
No, our core products (BreastAmend™, Lungevity™ , ProstaPure™ and ColoRect™) are also designed for those who may or are concerned with having cancer. Our general products are for any adults over the age of 18 years old.
ARE ONCUCARE PRODUCTS FREE OF ALLERGENS, GLUTEN, PRESERVATIVES and GMOS?
Yes, ONCUCARE products are allergen free, as well as 100% all natural and 100% vegetarian, with no artificial flavors, fillers, preservatives or colors. Our products are also 100% free of gluten, milk, eggs, tree nuts, peanuts, shellfish, corn, wheat and soy.
ARE THERE ANY CONTRAINDICATIONS OR CAUTIONS FOR BREASTAMEND™?
This product has no known adverse effects or contraindications. As with any dietary supplements which contain herbs, you should consult your health care practitioner of the use of this product.
HOW DOES BREASTAMEND™ DIFFER FROM OTHER BREAST CARE OR HEALTH PRODUCTS?
BreastAmend™ is an extensively researched, trademarked formulation comprised of specialized combination extracts of herbs that are uniquely customized to the nutritional needs of those with breast cancer or are concerned with breast cancer. The formulations are derived from clinically-proven ingredients and are based on the most current scientific data, technological advancements and clinical evidences.
WHAT IS THE RECOMMENDED WAY OF TAKING BREASTAMEND™?
The recommended dosage of BreastAmend™ is 1-4 capsules, twice daily, as recommended by the instructions given after you take the assessment tool.
CAN I PURCHASE THE CORE PRODUCTS, SUCH AS BREASTAMEND™ WITHOUT TAKING THE ONLINE ASSESSMENT?
Yes you can, however, we strongly encourage you to take the Assessment first before your purchase, so we can best match your nutritional needs with the most appropriate products. The core products are specifically designed with the Assessment in mind.
WHAT ARE THE DIFFERENCES BETWEEN THE VARIOUS SUBPRODUCTS OF ALPHA, BETA and PHI?
All sub-product lines are uniquely formulated to match the nutritional needs of each individual’s assessment results. Alpha is for those who may be concerned with spefic cancers, but not undergoing any medical therapies. Beta is designed for those undergoing radiation therapy while Phi is those in need of support during chemotherapy.
WHAT IS IMMUNE ASSIST MICRON™ AND WHAT IS SO UNIQUE ABOUT THIS PRODUCT?
Immune Assist Micron™ is a combination of both water soluble heteropolysaccharides and HMW non-soluble triple helix beta glucans. It is fully micronized through a proprietary process to a maximum particle size of less than 40 microns, which makes it instantly absorbable. While yeast beta glucans are only 5 to 10% bioavailable in humans, Immune Assist Micron™ is virtually 100% bioavailable since the micronized absorption takes place so quickly that there is no breakdown of the active polysaccharides from contact with the stomach acid, as occurs with other beta glucan products. Immune Assist Micron™ is 100% Made in America, using no imported materials. It is Pure, Organic, Kosher, Patent-Protected and Unique. While the earlier yeast beta glucans activated only the Natural Killer (NK) cells, research shows Immune Assist Micron ™ activates all 260 different classes of immune cells, including the NK cells, T-cells, Macrophages and many others. Immune Assist Micron™ is simply the most advanced breakthrough in immune science of the 21st century.
WHAT IS CURCUMIN C3 COMPLEX®?
Curcumin C3 Complex® is the most clinically studied and patented form of curcumin. The name C3 Complex has reference to its three main chemical compounds – Curcumin, Demethoxycurcumin and Bisdemethoxycurcumin – collectively known as Curcuminoids. Patented for its unique composition ratio and use, research shows C3 Complex offers consumers a wide range of health benefits. Curcumin C3 Complex® is a safe, efficacious and clinically tested material that is certified by NSF International for potency and specification compliance.
WHAT IS BIOPERINE®?
Bioperine® is the only product sourced out of piperine to obtain a patented status for its ability to increase the bioavailability of nutritional compounds. Secondly, it is the only source from piperine to have undergone clinical studies in the U.S. to substantiate its safety and efficacy for nutritional use. Research has shown that Patented Bioperine® increases the bio-availability of C3® Curcumin and other nutrients.
CAN I TAKE THE ONCUCARE PRODUCTS IF I AM PREGNANT OR BREASTFEEDING?
BreastAmend™ are the only products ONCUCARE recommends against for use during pregnancy and breastfeeding. We suggest that pregnant or breastfeeding women use any of our products only after consulting with their healthcare provider or qualified expert in herbal and nutritional medicine.
CAN I TAKE THE ONCUCARE PRODUCTS IF I AM ALSO TAKING PRESCRIPTION MEDICATIONS?
ONCUCARE cannot provide information about combining prescription medicines with herbal or nutritional supplements. While herbal medicine has experienced a long history of safe use, this history has not included many of the modern pharmaceutical medications that are frequently used today. We suggest you always advise your prescribing physician or pharmacist about the use of dietary or herbal supplements. Only he or she can determine the risk for herb-drug interactions and supervise your response to the prescribed therapy. You may also want to consider consulting a qualified expert in herbal and nutritional therapy on this matter.
ARE ONCUCARE™ CORE PRODUCTS INTENDED TO REPLACE CANCER TREATMENTS?
No, our ONCUCARE™ core products are not designed to replace any of your standard conventional therapies, but rather to be taken in addition to or after your primary treatment is completed. They are scientifically designed to meet your nutritional needs, whether or not you have cancer, and to COMPLEMENT your conventional therapies, NOT TO REPLACE them. Treatment advice provided by your doctor will always be the most effective way of controlling your cancer and symptoms.
ARE THERE SIDE-EFFECTS ASSOCIATED WITH TAKING THESE SUPPLEMENTS?
Like any supplement or treatment, in rare cases taking these supplements could lead to side-effects. Possible side-effects (which in almost all cases only apparent if the stated doses are exceeded by a large amount) can include but are not limited to: indigestion, diarrhea, nausea, vomiting, flushing of the face, irritability, skin discoloration, and joint pain. We only use the naturally-derived components that are safe, well-studied, and well-tolerated. If, however, for any reason you experience any unpleasant side-effects, cease taking them immediately.

 

 Online Assessment & Science

 

WHAT IS THE ONCUCARE™ ONLINE ASSESSMENT?
The ONCUCARE™ Assessment is a proprietary questionnaire consisting of a series of questions with built-in scientific algorithm to help determine the appropriate products for each individual based on the answers provided. Please note that the Assessment is not designed to diagnose, prevent or treat any illnesses. Our assessment is currently available in English, Spanish and Chinese (Traditional & Simplified). Our future plans include Vietnamese, Japanese, German and French.
WHAT DO I NEED IN ORDER TO FILL OUT THE ASSESSMENT?
We do recommend that you have your medical report, if available. Otherwise, the questions should be rather simple to answer.
WHEN and HOW OFTEN SHOULD I TAKE THE ASSESSMENT?
The Assessment should be taken if you are interested in finding out what nutritional supplement products can best support your nutritional needs, based on your situation. However, as your conventional treatments or medical history changes, you should consider retaking the Assessment to keep up-to-date with your nutritional needs. We strongly recommend you to retake the Assessment Tool every 30 days.
IS THERE SCIENTIFIC RESEARCH BACKING ONCUCARE™ PRODUCTS?
Yes, every ingredient is chosen based on the best scientific research available. We are continuously conducting research on our products to better improve its formulation and effectiveness in meeting the nutritional needs of cancer patients and those who are concerned with cancer. As part of our commitment to scientific research, we are partnering with leading universities and research institutions to collaborate on both laboratory and clinical research projects that are published in peer reviewed scientific journals. We are dedicated to formulating and providing superior natural supplements is reflected in our ongoing commitment to research and development of the highest standard.
WHO IS BEHIND THE SCIENTIFIC TEAM?
ONCUCARE is made up of a team of scientists, medical doctors and naturopathic doctors from prestigious academic centers and institutions, who were instrumental in designing the customized formulation of these unique products.
 
Manufacturing Process

WHERE ARE THE ONCUCARE™ PRODUCTS MADE?
All our products are 100% made in USA.
WHAT IS THE QUALITY STANDARDS OF ONCUCARE PRODUCTS?
Our premium products are produced under the most stringent conditions that meet and exceed good manufacturing practices (GMP) as defined by the Food and Drug Administration (FDA). All our products are produced and manufactured in a NSF-GMP and FDA registered facility.
ARE ONCUCARE PRODUCTS CERTIFIED BY A THIRD-PARTY?
Yes, all ONCUCARE™ products are certified by independent, third-parties labs for purity and potency. Our products are produced in an NSF ( certified GMP (Good Manufacturing Practices) manufacturing facility and made in the USA. NSF is the world’s leading expert in independent GMP audits and product safety. The NSF mark is your assurance that the product has been tested by one of the most respected independent certification organizations in existence today.
ARE ONCUCARE™ PRODUCTS COMPLIANT WITH UNITED STATES PHARMACOPEIA STANDARDS?
Yes, all ONCUCARE™ products comply with the United States Pharmacopeia specifications for purity potency, and structure.
ARE ONCUCARE PRODUCTS VERIFIED TO BE FREE OF CONTAMINANTS OR IMPURITIES?
Yes, all ONCUCARE™ products are verified by independent, third-party labs for lack of impurities, contaminants, heavy metals, minerals, and pathogens.
WHAT IS THE MANUFACTURING PROCESS BEHIND YOUR MUSHROOM EXTRACTS?
The manufacturing process for Immune Assist Micron™ is a unique and proprietary process, where we start with laboratory growing six species of medicinal mushrooms in a climate controlled, solid state fermentation process, where the six species are co-inoculated into sterilized substrate so they compete with each other for nutrients and space, thereby producing anti-competition compounds as a result of their competitive growth environment. After 12 weeks of growth in a closely controlled lab environment we take this co-cultivated material, and as a first step we perform a hot water extract, which harvests the smaller molecular weight polysaccharides from the raw material. We set that extract aside and further process the non-soluble portion by running it thorough high pressure shear pumps driving the material through sub-micron sized orifices, molecularly separating and shearing the polysaccharides, and flash that through a high temperature air processing to harvest the larger molecular weight polysaccharides and heteropolysaccharides of the triple right-hand helix, beta-bound conformation. These higher molecular weight compounds are blended with the smaller molecule water soluble portion extracted in step one. The entire concentration is then flash spray dried to yield the full content of the immune active polysaccharides and heteropolysaccharides from the raw materials. This process results in the most potent immune modulator raw material available anywhere today, and is so revolutionary it is already covered by two patents and has other patents pending.

 

 Distributors, Healthcare Professionals and Clinicians
WHERE DO YOU CURRENTLY SELL YOUR PRODUCTS?
From our website, you can purchase our products from almost anywhere – although based on where you’re located, there maybe country specific taxes and duties. International shipping rates apply. We are also working with select physicians offices that would like to help their patients in a nutritional support program.
WHAT IF I AM INTERESTED IN BECOMING A DISTRIBUTOR OR PARTNER?
We welcome anyone interested in partnering with us or possibly becoming a distributor. Please send your inquiry to partners[at]oncucare.com
WHAT IF I'M A CLINICIAN (DOCTOR OR LICENSED HEALTHCARE PROFESSIONAL) AND WOULD LIKE TO CARRY ONCUCARE™ PRODUCTS?
We welcome clinicians and healthcare practitioners. Please email us at clinicians[at]oncucare.com – if you would like to discuss how you can incorporate ONCUCARE’s products into your practice and develop another revenue stream.

 

 Privacy, Security, Shipping and Returns
WHAT HAPPENS TO MY PERSONAL INFORMATION?
We do not provide or sell any of your personal information to any other parties. Everything is kept safe within Shopify.
IS MY PAYMENT INFORMATION SECURED?
Yes! Our payment gateway is secured and PCI-compliant. We comply with the PCI-DSS rules to ensure all the payment data collected are encrypted and secured. To go even beyond, rest assure we do not store any of your credit card information – it is on our payment provider’s (Shopify) secure vault platform.
I'D LIKE TO READ MORE ON YOUR PRIVACY POLICY AND TERMS AND CONDITIONS.
You can find our full Terms and Conditions here.
WHAT IS YOUR PRODUCT SHIPPING TIMEFRAME?
Our logistics provider is world-class. Once orders are received, all our packed and shipped that business day. Within the continental USA, you can typically expect to receive your order within 3-5 business days unless you selected expedited. Outside the USA – shipping times vary due to your own country’s import and mail systems and we have no way of predicting exactly when. However, all packages have a tracking number provided.
WHAT IS YOUR REFUND POLICY?
We are so confident with our products that we offer a 30-day money back guarantee on all our products, with no questions asked. All returns are subject to a 15% restocking fee. Please call our Customer Service or email us at support[at]oncucare.com for any return issues.

 

 ONCUCARE's doctor formulated supplements are personalized for those who are concerned with cancer - or are undergoing various phases of cancer therapies.

We aim at complementing and supporting your health - whatever stage you're at. 

Learn about our different approach - click here - Why ONCUCARE?